Frequently Asked Questions

• Is StoneBridge a safe place for me or my loved one to live?

  We truly believe that our communities are some of the safest and most fulfilling places for an older adult to live. Our team has been following the directions of the CDC and Centers for Medicare & Medicaid Services and state health departments. Our communities are regularly deep cleaned and sanitized while comprehensive screenings are conducted of all who enter our community. Also, all staff members wear required PPE and are trained to follow best practices to prevent the spread of COVID-19. Read more about our safety.

• Will I (or my loved one) be able to get the vaccine upon becoming a resident at StoneBridge?

  Yes, all of our new residents will have quick access to the vaccine if and when they choose.

• Are family members allowed to visit?

  Absolutely! Now that vaccines are in place and COVID-19 is trending down, we have been able to restart visitation in accordance with the state health guidelines. Currently, outdoor visitation, indoor common area visitation, and visitation inside resident rooms is allowed. This visitation is permitted if the following three criteria are met: 1) the county positivity rate is less than 10%, 2) at least 70% of the facility’s residents have been vaccinated, and 3) the facility does not have an active outbreak within the facility. 

  Please contact the specific location you plan to visit for the most up-to-date information.

• Are resident social activities still available?

  Yes (with modifications). We understand there’s an uneasiness about being in public settings, but we have spent the last year planning what safe socialization looks like for our residents. StoneBridge can be helpful in maintaining and developing new social relationships and interests, pursuing hobbies and remaining active. These may look a bit different these days, as proper precautions are in place, but they’re still essential parts of our community life.

• Who can assist me with making decisions about senior living options for myself or a loved one?

  Our StoneBridge Senior Living family is ready to assist with any questions you may have during your evaluation process. Other resources for help and support during this process include hospital social workers, church members and clergy, physicians, community center staff and even your financial planner.

• What costs do I need to consider for a senior living community?

  At StoneBridge Senior Living community we can assist with any questions you may have about costs and financial obligations.

• Does a physician’s order need to be provided for admission to a skilled care or rehabilitation center?

  Yes, a physician’s order must be provided upon admission. Your loved one will need to visit their primary care physician prior to arrival. A member of our StoneBridge caregiver family will assist you with the process and work with the physician’s office to make it as easy as possible. If your loved one does not have a physician, we’re able to make a recommendation for you.

• Is home care an appropriate option? What should I consider?

  As you are making decisions about your loved one’s care, you may explore home care as an option that will provide positive results. Cost is typically the biggest consideration. You should consider how your loved one feels about having a stranger in his or her home as this can sometimes be uncomfortable. Also, if your loved one is homebound or has limited mobility, a home care situation may limit the amount of social interaction they enjoy.

• Are there any options for taking care of a loved one when I need a break or am traveling out of town?

  Yes, StoneBridge Senior Living offers Respite services for such times. Contact the StoneBridge Senior Living community near you to learn more about this service.

• How do I know what benefits are available for my loved one’s senior living options?

  StoneBridge Senior Living communities accept a variety of government and third party insurances. You can contact Social Security, Veteran’s Affairs Office or your private third party insurer for details. In addition, our staff is here to help with any questions.

• What levels of care are offered at StoneBridge Senior Living communities?

  As a family dedicated to caring for our residents and their families, we want you to have peace of mind when it comes to your loved one. StoneBridge Senior Living communities offer the convenience of a wide range of residential and rehabilitative choices. Our array of personalized lifestyle and care options also ensures that our residents’ future needs will be served all within the safety, comfort and familiarity of their StoneBridge community.

• Can I tour a StoneBridge Senior Living Community?

  Absolutely! Contact any of our communities today, and we will be happy to assist with a tour.

• Looking for other answers or assistance?

  We’d be happy to help in any way we can. Feel free to contact us with any additional questions.